Privacy Policy for Stayawhile
Effective Date: [2025/03/01]
Website: www.stayawhilecolesberg.co.za
Stayawhile is committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in accordance with South African data protection laws, including the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Full name
- Contact details (email address, phone number)
- Booking and payment information
- Any other information you provide voluntarily
Non-personal data, such as browser type, IP address, and website usage patterns, may also be collected for analytical purposes.
2. How We Use Your Information
We process your personal information only for the following purposes:
- To process and manage your bookings
- To communicate with you regarding your stay or inquiries
- To comply with legal obligations
- To improve our website and services
- For marketing purposes (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties, such as:
- Payment processors for secure transactions
- Service providers assisting in website functionality
- Government authorities, if required by law
All third parties are bound by confidentiality agreements and legal obligations to protect your data.
4. Data Security
We take reasonable technical and organizational measures to secure your personal information against unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.
5. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Object to the processing of your information
- Request the deletion of your information (subject to legal obligations)
- Withdraw consent for direct marketing at any time
To exercise your rights, please contact us at info@stayawhilecolesberg.co.za.
6. Cookies
Our website uses cookies to improve user experience and gather analytical data. You can accept or decline cookies through your browser settings.
7. Data Retention
We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Changes to This Policy
Stayawhile reserves the right to update this Privacy Policy. The latest version will always be available on our website, with the effective date displayed.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Stayawhile
Email: info@stayawhilecolesberg.co.za
Website: www.stayawhilecolesberg.co.za